NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

Come join us at our next event and experience the value of networking.

November 2021:
No Meet!

Due to the holiday this month, the NCSA Central Florida Chapter will not be meeting this month. On behalf of the association, we wish you and yours a happy holiday!

December 9th: Holiday Social

Join us for our annual Holiday Social! We invite you to join us for an evening of networking that will benefit our friends at Covenant House.

January 20th: 2022 Planning

Can you believe we are already starting to prepare for a new year?

Join us for a planning session as we chart the course for 2022!

Holiday Social: Donate Now


Annual Giving: Covenant House

Every year, the Central Florida Chapter of NCSA takes the opportunity to give back to our community. We have once again selected Covenant House as the organization that we will support this holiday season!

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

From our members…

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