NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

Come join us at our next event and experience the value of networking.

November 2021:
No Meet!

Due to the holiday this month, the NCSA Central Florida Chapter will not be meeting this month. On behalf of the association, we wish you and yours a happy holiday!

December 9th: Holiday Social

Join us for our annual Holiday Social! We invite you to join us for an evening of networking that will benefit our friends at Covenant House.

January 20th: 2022 Planning

Can you believe we are already starting to prepare for a new year?

Join us for a planning session as we chart the course for 2022!

May Networking Event: Ten10 Brewing Company

Regretfully, the May event has been cancelled. We look forward to meeting next month!

June On-Site Event: Lighthouse

Join us as our host, Lighthouse Works, speaks on the many amazing things that they have going on within their contact center.

Host: Lighthouse
Location: 2500 Kunze Ave., Orlando, Florida 32806
Date: June 16th 2022
Time: 7:30AM to 9:00AM EST

May Networking Event: Ten10 Brewing Company


Join us for a networking opportunity with other members of the association at Ten10 Brewing Company from 5:30PM to 7:00PM on May 19th! We invite you to bring a colleague!

1010 Virginia Dr, Orlando, FL 32803 

Register Now

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

From our members…

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