NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

December On-Site Event: Holiday Social

Toy drive – bring an unwrapped gift for Santa’s Workshop benefiting the United Against Poverty. Donations will also be accepted to benefit Covenant House. Additional details to come as the event draws near!

Host: United Against Poverty
150 W. Michigan St.
Orlando Florida, 32806
Date: Thursday, December 8th 2022
Time: 5:00PM to 7:00PM ET

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

From our members…

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