This year’s best decision for your business

Knowledge, preparation and a network of support are essential elements to victory.
As our profession grows more competitive, you will want to take steps to achieve future success. 
Membership is an essential step towards career success.  Tap into the advantages of membership:

Face to Face Interaction

Meet and network with other Customer Service Professionals in the metro Orlando area.

Learn about new trends and meet industry leaders at monthly breakfast meetings.

Increase your working knowledge of the industry through contact center tours.

Participate in round-table discussions on current industry topics.
Build relationships through a variety of social and charity events.

Expand your knowledge

Take away valuable information from educational seminars/events.

Access member only news and information at

Network with top industry professionals at the Group for members.

Learn about the latest technologies impacting the profession.

Create the future profession

Support young professionals through membership funded scholarships.

Spotlight your top contact center agents in the Circle of Excellence Awards Program.

Build upon your career

Enhance your resume with membership designation.

Communicate with your peers through member advertising opportunities.

Membership Options

Associate Membership

Single individual membership provides ability to attend all regular monthly meetings at no cost, as well as access to our LinkedIn account and all its networking benefits. 

It also provides you access to the “members only” sections of the National organization’s website.  The Associate Membership is non-transferable.

Corporate Membership

Includes five Chapter members and the ability to send any 5 individuals from your company to our regular monthly Chapter meetings at no cost.

Requires three (3) named members when setting up the corporate account.  Your corporate membership allows for your company logo to be displayed on our website and gives the 5 named members access to the “members only” sections of National organization’s website.

Full Associate

Full Corporate

Payment Options

Payments may be made by using credit card, PayPal or by check.

If you need an invoice to be sent, please complete the Contact Us form and provide the necessary information; we’ll send one right away.  By check, payment can be made at a monthly chapter meeting or by mail to the address below:

Central Florida Chapter
127 W. Fairbanks Ave.
PMB # 369
Winter Park, Florida 32789

From our members