2017 Member Survey Results - Thank you for being a member!
During this Chapter year we will bring you content that will support you in achieving your goals.
Additional Resources
What would you like to see on our website
2017 Website poll results
How many chapter meetings do you attend each year?
- 10-12 = 54%
- 7-9 = 38%
- 4-6 = 8%
Which Metric is most important in your center?
- Customer Satisfaction = 33%
- Quality = 33%
- Service Level = 17%
- Adherence = 17%
Which Chapter meeting locations are most convenient to you?
- North - Altamonte/Maitland, Lake Mary = 36%
- Central - downtown Orlando = 26%
- South - John Young, Sand Lake = 18%
- East - UCF, E Colonial = 13%
- Other = 7%
How many agents are in your center?
- 101 - 200 = 31%
- 5 - 25 = 31%
- 201 + = 25%
- 51 - 100 = 13%
How many weeks in your new hire training + nesting period?
- 6+ 55%
- 2 weeks 36%
- other 9%
Creating a Training Strategy and Evaluating Effectiveness White Paper on Creating a Training Strategy and Evaluating Effectiveness

